Job Openings >> 2019 QA Technician
2019 QA Technician
Title:2019 QA Technician
Department:QA/Print Lab

Founded in 1983, International Imaging Materials, Inc. (IIMAK) is a leading global manufacturer of printing, imaging and marking consumables and related services. Our highly engineered core products include a full line of thermal transfer ribbons, inkjet inks, and stamp inks used widely in manufacturing, distribution, food packaging, textiles, electronics, medical, healthcare and office applications. We are committed to forward thinking technology, with recent developments in conductive inks for flexible circuits. IIMAK is headquartered in Amherst, New York where primary R&D, engineering, manufacturing and sales activities reside, with a strong dedication to cross functional teamwork. Additional manufacturing, sales and distribution facilities are located in Mexico, Belgium and Brazil. IIMAK has a strong culture of customer care, providing a full range of highly differentiated services that help our customers grow their business and make doing business easy. We currently have an opportunity at our Amherst, New York facility to join IIMAK as a Print Lab Technician.


POSITION SUMMARY: A Technician is responsible for supporting IIMAK’s products through performance testing, competitive benchmarking, & product development testing.



  • Generate and interpret data, summary reports and charts.
  • Troubleshoot issues with printing systems when needed for customers as well as in the various IIMAK test labs. 
  • Performs and records a variety of tasks and experiments using a wide range of procedures under the general supervision of the lab manager, engineer or other Technician(s), including support to other areas as needed.
  • Perform Application Testing.
  • Support the development of product test lab spaces, acting as a technical expert to other staff in the proper use of equipment, product information, procedures, etc.
  • Support product development through performance testing, specification development and testing of SOPs.
  • Assist in the design of new systems, processes, product or equipment through new product testing, customer interaction, and work experience.
  • Perform color matching tasks.
  • Conduct training with QA Techs and other technical support staff on product specifications, and technical issue resolution.
  • Provide technical support to sales, customer service, and directly to customers through application tests, competitive product identifications, and printer troubleshooting.
  • Conduct product training/demonstrations with both internal and external customers.
  • May involve travel to customer sites.
  • Perform periodic maintenance on lab equipment as needed, including cleaning tasks.
  • Perform process and product audits, and generate reports of findings.



(Qualified candidates must be able to perform the essential functions of the job)

  • Associates degree required.  Bachelor’s degree preferred.
  • 2+ years of technical experience working with printing technologies.
  • Solid math and statistical skills. 
  • Familiarity with digital printing systems, thermal transfer technology or other printing technologies.
  • Knowledge of color measurement and printing software ideal.
  • Secure working knowledge of various IIMAK products performance metrics and test processes
  • Good interpersonal, organizational, and communication skills
  • Ability to prioritize and handle multiple tasks simultaneously
  • Good analytical and PC/MAC skills, including MS Office Suite
  • Ability to work independently or in a team environment
  • Good understanding of  the Scientific Method and other statistical methods for analyzing and reporting data


If interested in joining a dynamic organization with global presence and applying for this learning opportunity, please apply online at

EOE M/F/Disabled/Veterans, IIMAK is an equal opportunity employer committed to workforce diversity.

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