Job Openings >> 2019 Quality Assurance Technician
2019 Quality Assurance Technician
Summary
Title:2019 Quality Assurance Technician
ID:19-06
Department:QA/Print Lab
Description
Founded in 1983, International Imaging Materials, Inc. (IIMAK) is a leading global manufacturer of printing, imaging and marking consumables and related services. Our highly engineered core products include a full line of thermal transfer ribbons, inkjet inks, and stamp inks used widely in manufacturing, distribution, food packaging, textiles, electronics, medical, healthcare and office applications. We are committed to forward thinking technology, with recent developments in conductive inks for flexible circuits. IIMAK is headquartered in Amherst, New York where primary R&D, engineering, manufacturing and sales activities reside, with a strong dedication to cross functional teamwork. Additional manufacturing, sales and distribution facilities are located in Mexico, Belgium and Brazil.  IIMAK has a strong culture of customer care, providing a full range of highly differentiated services that help our customers grow their business and make doing business easy.  We currently have an opportunity at our Amherst, New York facility to join IIMAK as a Quality Assurance Technician.

POSITION SUMMARY: QA Technician is responsible for supporting IIMAK’s products through performance testing, competitive benchmarking, & product development testing.
  
PRINCIPAL RESPONSIBILITIES:
• Generate and interpret data, summary reports and charts. 
• Troubleshoot issues with printing systems for customers as well as in test labs.  
• Perform and record a variety of tasks and experiments using a wide range of procedures under the general supervision of the lab manager, engineer or other Technician(s). 
• Perform Application Testing.
• Support the development of product test lab spaces, acting as a technical expert to other staff in the proper use of equipment, product information, procedures, etc.
• Support product development through performance testing, spec development and SOP testing.
• Assist in the design of new systems, processes, product or equipment through new product testing, customer interaction, and work experience. 
• Perform color matching tasks.
• Conduct training with technical support staff on product specs, and technical issue resolution. 
• Provide technical support to sales, customer service, and directly to customers.
• Conduct product training/demonstrations with both internal and external customers. 
• Perform periodic maintenance on lab equipment as needed, including cleaning tasks.
• Perform process and product audits, and generate reports of findings. 
• May involve travel to customer sites. 

QUALIFIED CANDIDATES SHOULD POSSESS:
(Qualified candidates must be able to perform the essential functions of the job)
• Associates degree or equivalent experience required.  Bachelor’s degree preferred. 
• 2+ years of technical experience working with printing technologies.  
• Familiarity with digital printing systems, thermal transfer technology or other printing technologies. 
• Knowledge of color measurement and printing software ideal. 
• Secure working knowledge of various IIMAK products performance metrics and test processes
• Good math skills, especially an understanding of statistics.  
• Good interpersonal, organizational, and communication skills
• Ability to prioritize and handle multiple tasks simultaneously
• Good analytical and PC skills, including MS Office Suite 
• Ability to work independently or in a team environment
• Good understanding of  the Scientific Method and other statistical methods for analyzing and reporting data
• Ability to work independently, use good judgment and prioritize and manage multiple tasks simultaneously

If interested in joining a dynamic organization with global presence and applying for this learning opportunity, please apply online at www.iimak.com/careers.

EOE M/F/Disabled/Veterans, IIMAK is an equal opportunity employer committed to workforce diversity.
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